WHO WE ARE
iByte Web is a trading style of iByte Apps Limited, registered with the companies house in England & Wales. Company # 9504342
iByte Web is highly committed to keeping the client’s personal information safe and secure and we collect only essential and inevitable information to process your order. We never share any of your information with any individual outside our company in any way until you agree to permit us for doing so.
Initially, the personal information we require is about clients’ name, company’s name, billing address, email address, secondary email, phone and fax numbers, order details, and place of residence and some of which are optional. Along with this, we need information in the creative brief in order to start working on your order.
Additionally, the collection of information includes opinions pertaining to complaints, appreciation, and comments about the product.
Technical information that is collected and recorded includes your IP address, browser version, operating system, and the date and time when you visit. Google Analytics or some similar tool or service is also used for collecting this data.
USAGE OF COLLECTED INFORMATION
First of all, the information we collect helps us to understand exactly what product you need and what special things would you require in it and secondly the billing information is inevitable for the payment process.
The email addresses are used for communication about order status, comments and opinions, and delivery of the finalized product.
Moreover, we may send emails of updates on the website, promotional offers, launch of a new product/service, and the latest news in the industry.
This information also helps us to improve our marketing strategies and compile the record of the most selling products.
PRIVACY OF PAYMENTS
To make sure the practice of the best privacy for payments, we offer acceptance from multiple payment options. The payment processor where the clients put their billing information uses Secure Sockets Layer (SSL) which is indicated in the domain as “HTTPS://”. Therefore, we assure you that there is no issue at all with the privacy of the payment process and billing information.
Confidentiality is surely a serious concern and we are fully aware of the fact and this is why we never compromise over the confidentiality of our clients’ information.
We use your personal information in order to keep in touch with you so that we can have smooth communication about the order process. Therefore, your entire information like name, billing address, e-mail address, telephone number, fax, etc. is treated as confidential and saved at a secure location that is accessible by the designated members only ensuring that it stays safe and there is no threat of its being stolen or hacked. We reassure you that your personal information will never be released to any third party in any circumstances until you allow or we are forced by law.
HOW WE KEEP YOUR DATA SECURED
The security of all of our data and our clients’ data is of utmost importance and for this, we take certain measures. Our servers are protected by modern Malware & DDoS prevention software. We take regular backups that are stored on encrypted Amazon servers.
DELETING YOUR INFORMATION
You can remove all cookies from your web browser by following appropriate steps for the software you use. For any information exchange between you and iByteWeb that you wish to be permanently deleted, please contact us via our contact form. We will need to know what information you wish to have deleted, the dates, and the reason for your request.
CONDITIONS OF INFORMATION DISCLOSURE
We might be required to disclose personal information wherever required by local laws and legislations.
If you have any confusion or concerns regarding our privacy policies, you can contact us via our contact us form.